![]() By paying attention to how others respond to one another, you can try to help people feel heard, which in turn, will help them be more willing to compromise. Leaders who take time to understand different perspectives work toward establishing a middle ground in disagreements. How Does Emotional Intelligence Help Managers?ĮI is also essential to conflict management in the workplace, which involves having the ability to help others through tense situations, tactfully bringing disagreements into the open, and defining solutions that everyone can endorse. To wit, it enables an individual not only to perform well in the workplace, but also in accomplishing various other goals and objectives in his or her life. ![]() The research published in the American Journal of Pharmaceutical Education has proven that a strong propensity in emotional intelligence increases one’s ability to make sound decisions, build and sustain collaborative relationships, deal effectively with stress, and cope to a greater degree with constant change. EI is defined as the capacity to recognize and effectively manage personal emotions in ourselves and in others. Which is More Important in the Workplace Emotional Intelligence or Intellectual Intelligence?Īmong all the positive traits effective leaders bring to the workplace, research has revealed an attribute that is more reliable in predicting overall success than our intelligence quotient (IQ) – our emotional intelligence (EI). ![]() OU’s online MAL degree program examines contemporary and classic leadership theories, investigation of successful leadership behaviors across a wide range of environments, and discovery of the strengths and development needs of their personal leadership style. OU’s graduate leadership degree is designed to prepare leaders to make a difference in their organizations immediately following graduation. The course covers the role of EI in determining outstanding job performance, while examining a variety of instruments and writings used to build EI in workplace. What is Emotional Intelligence in the Workplace?Įmotional Intelligence in the Workplace is a required course of Ottawa University’s online Master of Arts in Leadership (MAL) degree.
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